We at Kamalkali recognise the importance of maintaining our end users’ privacy. We value your privacy and appreciate the trust you place in us. This Privacy Policy describes in detail how we treat user information we collect on our website at https://www.kamalkali.com and through other offline sources.
This Privacy Policy applies to present and former website visitors and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
This Privacy Policy is an integral part of the Terms & Conditions of the Site.
Information we collectWe might collect your name, email, mobile number, phone number, street, city, state, pincode, country and IP address, credit card or other payment information in certain cases.
Information you post. We collect information you post on our website or on a third-party social media website belonging to Kamalkali.
Demographic information. We may collect demographic information about you , products you search , buy or any other information provided by you during the use of our website. We might collect this as a part of surveys also.
Other information. If you use our website, we may collect information about your device, IP address and the browser you’re using. We might look at what website you came from, duration of time spent on our website, pages accessed or what website you visit when you leave us. We might also collect what type of mobile device you are using, or the version of the operating system your computer or device is running.
How we collect informationWe collect information directly from you. We collect information directly from you when you sign up or request a test drive on the Site. We also collect information if you post a comment on our Site, request for a callback or ask us a question through phone or email.
We collect information from you passively. We use online tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting certain information about your usage of the Site.
We get information about you from third parties. For example, if you use an integrated social media features on our website. The third-party social media website may provide us certain information about you. This information could include your name and email address.
How your personal information is usedWe use information to contact you.We might use the information you provide us to contact you for confirmation of purchase / sell request on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to answer your queries concerning our products or services.
We use information to improve our products and services. We might use your information to customize your experience on our website. This may include displaying certain content based on your preferences and/or our website usage.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for marketing purposes. From time to time, we might send you information about special promotions or offers. We might also inform you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you sign up on our website and/or blog we may enroll you in our newsletter.
We use information to send you transactional communications. We might send you emails or SMS about your account, any test drives you may request/undertake, any car purchase you may make or any car you may request to sell.
We use information as otherwise permitted by law, or to comply with the law or orders of law enforcement agencies or to enforce our legal rights.
Your consent. By using the Site you shall be deemed to have expressly consented to our use of your information and data as aforementioned. Further the Company and our service providers may collect, transfer, store and process your information outside of your country of residence subject to applicable law. By providing us with your information or using the Site, you consent to the transfer and processing of your information outside your country of residence
Sharing of information with third-partiesWe will share information with third parties who perform services on our behalf. We may share information with vendors who help us manage our online registration process or payment processors or transactional message processors.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or judicial summons. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
Your consent. By using the Site you shall be deemed to have expressly consented to our use of your information and data as aforementioned. Further the Company and our service providers may collect, transfer, store and process your information outside of your country of residence subject to applicable law. By providing us with your information or using the Site, you consent to the transfer and processing of your information outside your country of residence.
Access to and Updating Your InformationThe accuracy of your information is important to us. We encourage you to periodically review the information you have provided to us and update the same if there are any changes or errors to the information.
Use of Third Party Service ProvidersWe rely on third-party service providers to perform a variety of services on our behalf. To do so, we may need to share your information with them. For example, we may rely on service providers to fulfill service requests, and answer your questions, send e-mails on our behalf, and analyze data to improve our Services. We may also use third party service providers to collect, store and/or process your information. In each instance described above, such third party service providers have assured us in writing that they apply data protection measures, at least equal to those set out below in the section “Data Security Measures”
Data Security MeasuresWe have in place various procedures to safeguard your information, including technical, administrative and physical procedures intended to keep your information secure. In this regard, we follow the measures set out under the International Standard IS/ISO/IEC 27001 on “Information Technology-Security Techniques – Information Security Management System – Requirements”. However, please note that no website, Internet transmission, computer system or wireless connection is completely secure.
In addition, we take reasonable steps to ensure that we retain personal information about you only for so long as is necessary for the purpose for which it was collected, or as required under any contract or by applicable law.
LinksThe Site or some of the content on the Site may contain links to third party websites/digital properties/ spaces to which we have no affiliation. Except as set forth herein, we do not share your personal information with those third parties and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites/digital properties/spaces as we do not accept any responsibility or liability for their policies whatsoever as we have no control over them. Also, we do not represent the correctness, accuracy, adequacy reliability or suitability of the information stored on such third party websites/digital properties/spaces.
Email/SMS Opt-Out & Deletion of your AccountYou can opt out of receiving our marketing emails and/or SMS by unsubscribing from our marketing lists. To stop receiving our promotional emails and/or SMS, you can also write to us at iinfo@kamalkali.com. It may take us about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
If you would like to delete your account, please contact us at info@kamalkali.com to request the deletion.
Third party site usageIf you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
Grievance redressalIf you have any questions about this Policy or other privacy concerns, you can also email us at info@kamalkali.com
Updates to this policyThis Privacy Policy was last updated on 05.09.2021. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Governing LawIf you choose to visit the Site, your visit and any dispute over privacy are subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Privacy Policy shall be governed by the laws of India.
